ModelSource: Unable to connect
Posted by DavidVB at
Hi,
When trying to connect (Through the Login window) to the Modelbase online from within DS4, i receive only a message "Error communicating with server".
My user and password are correct, and I can connect to Modelsource through my browser, but that's it.
An idea ?
Thanks anyway for your great work !
Replies
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firewall would be my first guess? Are you able to check this out as the cause?
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I have the same problem. Turned off Windows Firewall and my virus scanner (AVG Free).
I am running Windows 7 Home Premium (Dutch version, regional settings at Dutch or US didn't make a difference). -
I have found a workaround:
When I run DesignSpark PCB under elevated permissions (Right-click on DesignSpark and click Run as Administrator), the ModelSource window is able to connect and works fine.
But this is not a great solution of the problem, I want to be able to run the software with normal user rights. -
I had the same problem but seem to have solved it. The problem appears to be in the database search engine at RS. If I put in an RS part number or a complete maunfacturer's part number I do not get the communication error problem and I can download the part into my database.
Also, using the drop down menus above the window where I type a part number, I can request a successful search for all the microprocessors in RS database. Then I select the manufacturer I want etc until I have narrowed it down sufficiently to select one. Again I can download it.
However, if I gice an incomplete part number (such as 16F755 for that well known PIC microcontroller) I get the dreaded "communication error" which makes me suspect a failour of the RS search engine rather then the link itself.